About Us

Veteran Expertise, Committed To Serving You

Michael E. Caradimitropoulo (Mike Evans)

CEO - Chairman - Owner

Michael has worked in the insurance industry for over 40 years. Michael began his insurance career in 1985, after graduating from the Sigmund Weis School of Business at Susquehanna University. He developed a large book of middle-market business as the leading salesman and partner, organizing the agency’s sales strategies and service standards. In 1997, his agency was acquired by Summit Global Partners (SGP), a national broker based in Dallas, TX. Mike was pivotal in developing and implementing national strategies, enabling Summit Global Partners to grow to $500 million in written premium.

In December 1999, Michael founded Pinnacle Insurance Solutions after assembling a management team and closing with SGP on the purchase of a large book of New Jersey and New York clients. Since then, Pinnacle has grown into a leading mid-sized regional and national broker, handling a diverse range of large and middle-market commercial and professional accounts.

From 2021 to 2023, Michael will have acquired four different companies in the insurance space and will continue to grow the company, Pinnacle Insurance Solutions, LLC, as it is a leading provider of insurance products across the US.

In 2019. Michael became a limited partner at Metropolitan Partners LLC. A private equity group that serves as a mezzanine lending facility to third parties.

In 2020, Michael became a partner in Allstate Sprinkler LLC. The largest non-union fire suppression company in NYC.

Michael has served on the Board of Directors for Enterprise Bank and has also been featured in “Forbes” magazine and “Self” magazine. Michael’s passions include family, sports, fitness, and coaching.

Maria T. Ortiz


Maria T. Ortiz joined Pinnacle Risk Solutions in May of 2000. Prior to joining Pinnacle, Maria was a senior account executive managing commercial accounts for a regional New Jersey based agency. Prior to that assignment, Maria was a key executive in managing a personal lines practice for elite customers. During these years she held several positions of increasing responsibility. Maria’s career spans many years in the insurance industry, working in a wide range of capacities including client relations, agency operations, business development, account management and marketing.

Maria is a Partner at Pinnacle with the primary responsibility of managing people and resources while responding to the needs of diverse, global, large and mid-market insurance accounts. Her ability to routinely exceed client expectations, while protecting their complex risk exposures, has distinguished her career and benefited Pinnacle and its clients.

Maria continually refines her knowledge through self-study and continuing education. She holds a NJ Insurance Brokers License. She resides in upstate New York with her family.

Richard Duthie


Rich is a long-term resident of Scotch Plains, NJ with his wife Pam and their 4 children. He is very active in his community as a coach and volunteer and serves on several local boards. Rich and Pam were recently honored with “volunteer couple of the year” award at the Scotch Plains Mayor’s Gala in 2017. His personal interests are volunteering on several boards and committees, church activities and special needs youth programs.

Rich entered the insurance business immediately after graduating from Seton Hall University in 1985. He received the coveted CIC designation in 2001.

Over the course of 30 years in the industry, Rich has built a large and diversified commercial lines book of business. He is a partner at Pinnacle Insurance Solutions and his focus is on writing new and servicing renewal accounts of a large and often complex nature.

Rich is renowned for applying his vast knowledge and expertise he has acquired over the years to provide long term solutions to often very challenging insurance issues for many of the larger clients here at Pinnacle. He is a valued resource that all fellow employees admire and utilize.

He is a tremendous resource for the entire agency and we are proud to have Rich as a partner.

Steven V. Caggiano


Steven, a Partner at Pinnacle, joined the Pinnacle team in 2001. He brings almost 25 years’ experience in the insurance service and marketing industry, and has in-depth knowledge of the business. Steven’s “hands on” leadership style routinely puts him at the point of service and providing directions or solving customer and employee situations.

In August 2005, Steven was appointed as Vice President before becoming a Partner and is currently responsible for management of a significant and diverse industry book of business as well as management and direction of the service team at Pinnacle.

Steven is married and has two sons, of which he spends most of his personal time with.

Robert Serratelli


Rob has extensive experience in the insurance industry, with over 15 years of expertise and 11 years at Pinnacle. His impressive career trajectory began as a staff accountant, eventually leading to his current role as CFO.

Rob oversees accounting functions and drives the integration of all acquisitions.

He holds a degree in finance from the University of Rhode Island along with minors in accounting and economics. Rob enjoys spending his free time with his wife and two sons.

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